Privacy Policy
This Privacy Policy is provided pursuant to EU Regulation 2016/679 (“GDPR”) to all users who access or use the website www.fisioterapiaortelli.com.
1. Data Controller
The Data Controller is:
Alessandro Ortelli – Fisioterapia Ortelli
Address: Via Delle Noci 43, 22018 Porlezza (CO), Italy
VAT Number: [insert VAT number]
Tax Code: [insert tax code]
Email: guzzo681@libero.it
Phone: +39 338 4373657
2. Data processed
2.1 Browsing data
The website automatically collects certain technical data, such as IP address, browser type, visit date/time, and pages viewed. These data are used solely for statistical purposes and to ensure the technical functioning of the website.
2.2 Data voluntarily provided by the user
The user may contact Fisioterapia Ortelli through a direct WhatsApp link or by phone. Sending a message results in the collection of the user’s phone number and any information voluntarily provided in the message.
3. Purposes of processing
Collected data are used to:
– respond to user requests or inquiries;
– schedule and organize appointments;
– manage communications related to the services offered.
Legal basis for processing:
– execution of pre-contractual measures requested by the user (Art. 6, letter b GDPR);
– legitimate interest of the Controller in managing communications (Art. 6, letter f GDPR).
4. Processing methods
Data are processed using manual and electronic tools lawfully and transparently, ensuring confidentiality and security.
5. Provision of data
Providing personal data through phone or WhatsApp is optional, but necessary to receive a reply or schedule an appointment.
6. Data recipients
Data may be processed by the Controller and authorized collaborators only.
No data are shared with third parties except:
– technical service providers (hosting, telecommunications);
– legal obligations.
7. Third-party services used by the website
The website uses:
– Google Fonts
– Google Maps
– technical plugins and visual tools
– “Consentik GDPR Cookie Banner” for cookie management
Third-party providers may collect technical or usage data according to their own policies.
8. Data transfers outside the EU
Data are not routinely transferred outside the EU. If necessary, appropriate safeguards will be applied in accordance with the GDPR.
9. Data retention
User data are stored only for the time required to manage the request or appointment, and then deleted unless required otherwise by law.
10. User rights
Users may request:
– access to their personal data;
– correction or updating;
– deletion;
– restriction of processing;
– objection to processing;
– data portability (where applicable);
– submission of a complaint to the Data Protection Authority.
11. Exercising rights
Requests may be sent to:
Email: guzzo681@libero.it
Phone: +39 338 4373657
12. Cookies
The website uses technical, analytics, and marketing cookies managed through “Consentik GDPR Cookie Banner.”
For more information, see the Cookie Policy.
